We can help ensure that your lift maintenance contractor delivers a responsive, reliable and effective programme of maintenance on your lift portfolio, resulting in fewer repair bills and reduced downtime.
Our proactive approach to managing your lift contractor encompasses –
- An initial analysis of your lift portfolio to identify and understand the reasons for lift breakdowns and other issues.
- Designing a lift maintenance contract that sets a proactive maintenance regime and key performance indicators (KPIs) to measure the lift contractor against, for example: lift availability, call out rates, responsiveness of the lift contractor and their ability to solve call out issues first time.
- Site inspections to monitor lift maintenance standards and ensure work is high quality and consistent with the terms of the maintenance contract.
- Monitoring call outs and other contractor reports and information to identify problems and ensure they are remedied.
- Reviewing LOLER statutory inspections to ensure requirements and defects are resolved within required time frames.
- Establishing a schedule of prices for works falling outside the scope of the lift maintenance contract.
- Monitoring and controlling specialist suppliers/contractors where used for lift works.
- Regular meetings with the lift maintenance contractor and in-house teams to review progress, plan works, gather feedback and provide guidance on all issues that arise.